This was a DMSC 2026 session.See the 2027 Agenda
- Agenda
- 2026
- Mini Workshop
Common Misbeliefs in Marketing Strategy
Replace marketing myths with data-driven strategies that deliver real performance
About the Session
In today’s crowded marketing field, many dealership teams fall into expensive traps built on outdated assumptions. Marketing success isn’t about who has the best creative or the biggest budget; it’s about who has the clearest view of reality. Unfortunately, that reality can be obscured by four pervasive myths: (1) that we already know what the customer wants, (2) that “new” always means “better,” (3) that customer preferences aren’t dynamic and (4) that “good enough” data is sufficient for great results.
These misconceptions don’t just stall growth—they actively drain ROI. In this session, we’ll debunk these myths and explore the shift to rigorous testing cultures, as well as the truth that a constant cycle of “variety” may just signal fragmented data and analytics. You’ll leave with an understanding of how to spot underperforming tactics and adopt more precision based, data driven practices that drive sustained growth.
Key Takeaways: Implement a “Test-First” Culture: Move to a framework where data-driven testing is the only definitive voice on customer preference. Adapt to Customer Changes: Recognize that customer preferences are not static and learn to pivot strategies to match their evolving behaviors. Prioritize Strategy Over Variety: Ensure your marketing changes are driven by performance and strategic depth, not just for change’s sake.
Close the Measurement Gap: Transition from fragmented data points to a holistic model that eliminates the blind spots leading to partial success.
Worth Knowing
From DMSC’s research on Measurement & Attribution. Every number links to its source.
- By the Numbers$9.96B
Franchised dealers' total advertising spend in 2025, a record, most of it digital
Source: NADA
- Term to KnowLast-click attribution
A model that gives all credit for a lead or sale to the final tracked touch before it.
- Ask Your Vendor
When you claim a sale, what counts as your touch (an impression, a click or a lead), and what lookback window and match method do you use?
- Try This Monday
In GA4 Admin, set event data retention to 14 months and confirm lead forms, calls and chats are marked as key events.
Keep Going
More on Measurement & Attribution
- Keynote · Sunday, April 26, 2026 · 1:00 pmFrom Living Room to Showroom: The New Science of TV AttributionTara Rego, Chris Kerr, Anthony Jingoli
- Flash Talk · Monday, April 27, 2026 · 9:45 amThe State of the Industry: What 9,000 Rooftops Tell UsBreAnna McCready
- Keynote · Monday, April 27, 2026 · 5:00 pmDealer Reality Check – What’s In, What’s Out in 2026Joe High, Brennan McEachran
- Panel · Tuesday, April 28, 2026 · 11:00 amFrom Data to Decisions: Aligning Metrics, Messaging, and Vendor AccountabilityGlenn Pasch, Denise Galiatsatos, Patrick Abad and 2 more

See You in 2027.
April 18–20, 2027 at the Westin Kierland Resort & Spa. The program keeps its shape, and sessions are announced as they confirm.









