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This was a DMSC 2026 session.See the 2027 Agenda

  1. Agenda
  2. 2026
  3. Keynote

Modern Marketing: Is Your Technology Delivering a Seamless Experience?

Connecting digital shopping, dealership workflows, and marketing technology into one seamless system

Tuesday, April 28, 2026 · 8:45–9:15 amBallroom, Westin Kierland

Presented by

About the Session

Modern marketing isn’t just about better websites or smarter AI. It’s about what happens after the click. Join us to learn how unifying customer data, automation, and deal continuity creates a more seamless experience for shoppers and a more effective system for your team.

This session connects the dots between digital shopping, dealership workflows, and measurable results and helps you evaluate tools for your dealership.

Worth Knowing

From DMSC’s research on Websites & Conversion. Every number links to its source.

  • By the Numbers63%

    Shoppers who say mixing online and in-store steps is ideal; only 7% bought fully online.

    Source: Cox Automotive

  • Term to KnowVDP

    Vehicle detail page: the page for one vehicle, with its photos, price, features and ways to contact the store.

  • Ask Your VendorWhat are our real-user Core Web Vitals on mobile VDPs, and which of your scripts and widgets load before the main vehicle photo?
  • Try This Monday

    Run your five most-viewed VDPs through PageSpeed Insights on mobile and write down the real-user LCP, INP and CLS results.

See You in 2027.

April 18–20, 2027 at the Westin Kierland Resort & Spa. The program keeps its shape, and sessions are announced as they confirm.